FAQs
Frequently Ask Questions.
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Common Questions
Most Popular Faqs / Questions
Find answers to the most commonly asked Faqs / questions and get the help you need.
The minimum age requirement to join Impalamen Gym is 16 years. However, younger individuals may be allowed under parental consent and supervision.
Your membership becomes active immediately after successful payment confirmation.
Our membership plans vary based on duration and services included. You can check our membership page for detailed pricing and ongoing offers.
You can upgrade your membership anytime by visiting our reception desk or contacting customer support through our website.
Stay updated with our latest promotions by following us on social media or subscribing to our newsletter.
You can subscribe by visiting our gym in person or through our website’s online registration.
Yes, we offer daily passes for those who want to try our gym before committing to a full membership.
Currently, we offer full upfront payments. However, we may introduce installment plans in the future.
Memberships are non-transferable as they are registered under an individual’s name.
Refunds are not available, but you can freeze your membership if needed.
Membership cancellations are subject to our policy. Please visit the front desk for more details.
Yes, you can freeze your membership for medical or travel reasons. Terms apply.
Some group classes are included in the membership, while specialized sessions may require an extra fee.
Yes, we offer trial sessions. Contact us to book a session.
Yes, you can visit and take a guided tour of our gym before signing up.
Both cash and card payments are accepted at our gym.
No, access QR codes are unique and cannot be shared.
Visit the reception or contact customer support to reactivate your membership.
Once you subscribe, you will receive login credentials to access our app.
Our app is available on both iOS and Android. Search "Impalafitness" in the app store.
You can visit our website, call our customer service, or visit any of our branches.
You can find our full terms and conditions on our website or request a copy at our front desk.
